Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1.1. This Privacy Policy applies to the website neoskosmos.info. The data controller for personal data collected through the site is Neos Kosmos Agency, located at Mickiewicza 26, 34-200 Sucha Beskidzka, Poland (NIP: 5521493692). The company is registered in the Central Register and Information on Economic Activity in Poland and is referred to herein as the “Administrator.” The main place of business and contact address is Mickiewicza 26A, 34-200 Sucha Beskidzka, Poland. For any questions, please submit a form.

Please note: Since Neos Kosmos Agency is a Polish-registered company, the original version of this policy is governed by applicable Polish and EU law and is available at neoskosmos.pl. This English version is provided for informational purposes to support international users.

1.2. Personal data collected via the website is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation or GDPR), the Polish Personal Data Protection Act of May 10, 2018, and the Electronic Communications Law of July 12, 2024 (PKE).

2.1. Personal data is processed when users use the contact form and/or subscribe to the newsletter. The legal basis for processing is the Administrator’s legitimate interest under Article 6(1)(f) GDPR.

2.2. Categories of personal data that may be collected include:

• First and last name
• Email address
• Phone number
• Property address (if submitting a property)
• Other property-related information

3.1. The Administrator stores personal data:

• For contract-related processing, as long as necessary to fulfill the contract and afterward for a period consistent with applicable statutes of limitations (generally six years, or three years for claims related to periodic services or business activities).
• For consent-based processing (e.g., newsletter subscriptions), until the user withdraws consent, and afterward for a period consistent with the statute of limitations for any related claims.

3.2. When using the website, additional technical data may be collected, such as IP address, browser type, access times, domain name, and operating system.

3.3. The website may also collect behavioral or “navigational” data (e.g., clicks, links visited). This is done under Article 6(1)(f) GDPR, based on the Administrator’s legitimate interest in improving service usability and performance.

3.4. If the user consents under Article 6(1)(a) GDPR, personal data may be processed automatically for profiling purposes to better understand user preferences and behaviors.

3.5. The Administrator ensures that all data is:

• Processed lawfully and transparently
• Collected for specific, legitimate purposes
• Accurate, relevant, and stored only as long as necessary

4.1. User data may be shared with third-party service providers who support the website’s operation. These providers may act as data processors (acting under Administrator’s instructions) or as data controllers (processing data independently), depending on the nature of their services.

4.2. All data is stored within the European Economic Area (EEA).

5.1. Users have the right to:

• Access their personal data
• Correct or update data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Transfer their data to another controller
• Withdraw consent at any time

5.2. Legal basis for these rights under the GDPR:

• Access: Article 15
• Rectification: Article 16
• Deletion: Article 17
• Restriction: Article 18
• Portability: Article 20
• Objection: Article 21
• Withdrawal of consent: Article 7(3)

5.3. To exercise these rights submit a form. Requests will be handled within one month. If the request is particularly complex or involves multiple steps, this period may be extended by an additional two months (you will be informed of any extension).

5.4. If you believe your data has been processed in violation of GDPR, you have the right to file a complaint with the President of the Personal Data Protection Office in Poland.

6.1. This website uses cookies to deliver services and improve functionality.

6.2. Cookies store essential information and help generate anonymous usage statistics.

6.3. Types of cookies used:

• Session cookies: Temporary; deleted after you leave the site
• Persistent cookies: Remain on your device until deleted or expired

6.4. First-party cookies help the Administrator understand user behavior (e.g., referring page, visit frequency, time spent). No personally identifiable information is collected through these cookies.

6.5. You can manage or disable cookies in your browser settings. Instructions vary by browser.

6.6. For the current list of cookies used, please visit: https://neoskosmos.info/cookies/

7.1.  The Administrator applies appropriate technical and organizational safeguards to ensure the security and confidentiality of personal data.

7.2. The Administrator also takes steps to prevent unauthorized access, modification, or destruction of personal data during electronic transmission.

7.3. All property listings—whether for sale or rent—are for informational purposes only and do not constitute a binding commercial offer under Article 66 §1 of the Polish Civil Code or any other applicable law.

7.4. Any matters not addressed in this Privacy Policy will be governed by GDPR and relevant Polish legislation.